The
following is a reprint of an article written by Jay Servidio, President
of Teleteria, Inc., in the January issue of IA2000 magazine. Jay
Servidio was asked to write this article for the Interactive 2000
Trade Show in Las Vegas (Jan 13 - Jan 14, 1998) which is the largest
adult internet trade show in the US. He was a guest speaker at the
convention on Custom Web Site design.
A
SITE BUILDERS TIPS FOR CONSTRUCTING A PROFITABLE WEB PAGE
Twenty thousand
new people come to the Internet each day, and with the day-by-day
growth of confidence in credit card commerce, the Internet's billion
dollar sales of 1997 are projected to shoot up to $20 billion by
next year. Adult Web sites will generate a good portion of this
revenue so its important to look at what goes into making a successful
adult Web site. Just because your product deals with sex and involves
the Internet you shouldn't neglect the successful business practices
used by Wall Street darlings to make money. In my thirteen years
at AT&T, MCI and Sprint if I only learned one thing it was this:
you win customers when you offer them service that is a) cheaper
and b) better (i.e. faster, easier and friendlier). Similarly, there's
a wrong way to create an adult Web site and a right way. The right
way makes use of the same elements as any other business, no matter
the industry.
Like the selling
of any product, you must concern yourself with manufacturing, distribution,
marketing, and since having a Web site is a long term investment,
like owning a store, maintenance. Once these elements are established
and under control, then, and only, then, should expansion be considered.
With the Internet
some of these elements overlap, which is the beauty of online commerce.
In traditional media, the process of creating the product is distinct
from its distribution. Once you create a movie on a VHS tape, 15
million people don't suddenly have access to it. A completed Web
site, however, is at once the product, its own store and the means
of distribution.
Two general
types of adult sites are common on the Internet. One style is the
"link site" consisting of a list of other adult sites
and links to them. This kind of site derives its revenue by selling
advertising. The more hits, or visitors, the site generates, the
more money it can charge an advertiser.
The second type
of site is the membership-based site, where income is generated
from access fees. What is offered here is not links to sexual content,
but the actual content itself. This is what the Internet surfer
wants and, overwhelmingly, is willing to pay for.
The second adult
Web site is the focus here because, in general, it can be more profitable
than the link site. Its potential market is the millions of Internet
surfers, as opposed to the several thousand adult site advertisers
link sites court for income.
"Manufacturing"
What goes into
building or "manufacturing" an adult Web site? First off,
a free page of sample images is the bait that draws a potential
customer to your site. My advice is, deliver on a promise. If you
say you have a large free sample section, then have a large free
sample section of quality pictures. Quality free photos are very
important because they have the power to turn a casual browser into
a paying customer. The same goes for live video streaming. You should
consider including a few freebies to entice them into purchasing.
If they like your calling card (the free stuff), they are more likely
to buy your goods.
For both sample
pages and members-only photos, remember that more is better. Quantity,
here, is a measure of quality, because it creates an impression
of value. For instance, for the sites I create, typically I'll have
three to four pages of large, free photos, and then for the member,
25,000 images separated in 20 categories.
In addition
to quantity, however, you also need quality. Attractive models under
good lighting and in provocative poses are a must. Although image
quality is important, you must also take care not to frustrate a
customer or potential customer with large file sizes that take forever
to load. Keep them small and the user will be grateful.
The design of
the actual Web site, the interface, is important too. A delicate
balance must be maintained between attractive design and file size.
Clean and simple is the overriding rule here. You can add a few
bells and whistles, such as Java applets and animated GIFs, to draw
the user in and let him know that time, money and effort went into
constructing this site. Just don't overdo it.
Billing procedure
is also a key issue. The approach I recommend is to have a third-party
company collect membership fees and disburse them to the the owner
of the Web site directly, instead of going through the site builder.
This way the client has an his own account that he can access at
any hour of the day. I believe the site builder's income should
not come from a percentage of membership fees.
Distribution
& Marketing
So your site
is created and it looks good. The next step is distribution which
is as simple as getting connected to a server. A server is a powerful
computer where your site is stored so that every telephone line
in the world can access it. If the site builder who also runs a
server, benefits can be had.
Now just because
millions of people have access to your site, this doesn't mean they
will find it. You have to get your number, or in this case Web site
address (URL), out there. You do so by registering with search engines
like Yahoo! and Alta Vista and also by establishing links on other
Web sites. This can all be done without spending a dime. Paid advertising,
like banners, can also be effective if you have the money to spend.
A good site
builder will also help his clients devise an effective marketing
campaign that is within their means. I believe this type of consultation
is especially invaluable when you are dealing with Internet.
Maintenance
The product
is not just the site, it's also the service required to keep that
site productive. Maintaining a site is time-intensive work which
I think the Web designer is much better equipped to handle than
the client.
The average
length of users' paid memberships to a site is for three to four
months. Unless a site is refreshed and photo libraries are restocked,
users will head for someone else's adult page. Another idea is to
have a "what's new" section which highlights your commitment
to evolving content.
Members will
also need technical support to deal with things like PIN code problems,
should they arise, hardware or software problems, etc. Here too,
I think that the site builder is much better equipped to provide
technical and customer service. This frees up the client so he can
devote more time to promoting his Web site, the key to success.
Some general
words of advice: don't expand beyond your means. Get your feet wet
first. See if this is your kind of market. When your site is successful
and is reaching critical mass then start looking into building more
sites. I also advise that a client build more sites that are linked
together rather than to build a bigger site. This way there are
more sites that can be registered in search engines, which means
greater coverage.
Each new technological
advance, as for instance with video streaming, where the image will
become faster, cleaner, smoother and larger, will create greater
demand for adult Web sites in the future. This coupled with the
20,000 new surfers who are coming online each day, makes me optimistic
that adult Web entertainment is just beginning come into its own.
By understanding what elements go into a good Web site, you're well
on your way to riding the wave too.
Jay Servidio
is President of Teleteria, Inc., a company that has been building
and hosting commercial and adult custom Web sites for over 5 years.
Teleteria's clients are located all over the world.
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